Return & Refund Policy
KAWAJUN Hong Kong Limited
Unit 1-4, 19th Floor, The Broadway, 54-62 Lockhart Road, Wan Chai, Hong Kong
Office Hour:(Mon-Fri) 0900am - 1800pm, Lunch Time 1200pm-1300pm
** Closed at Sat, Sun & Holiday
Return & Refund / Exchange
Under normal circumstances, we would not accept any request for exchange of products or
cancellation/Refund of orders.
Please check the details of your order carefully before proceeding.
Received a defective / incorrect product
Please contact us by Tel: 2838 9622 or Online inquiry or email (info@kawajun.com.hk) within 3 days after the products arrived.
Please keep the product in the original packaging when it was delivered.
If you received damaged and incorrect products, we will notify you via e-mail, within a reasonable period, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price.
In case of any dispute, the decision of KAWAJUN HONG KONG LIMITED shall be final.